Privacy Policy

Last Updated: July 29, 2025

1. Introduction

This Privacy Policy outlines how Skeep Technologies (Pty) Ltd (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use the TravelHawk mobile application (“the App”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Location Data: With your explicit consent, we access your device’s precise location to provide you with relevant, real-time safety alerts and information for your current area. You can disable location services at any time through your device settings, though this will limit the App's core functionality.
• Usage and Analytics Data: We automatically collect anonymized data about how you interact with our App. This may include information such as your device type, operating system, session duration, features used, and crash reports. We use this data to understand user behavior, improve the App's performance and features, and troubleshoot issues.

3. How We Use Your Information

The information we collect is used for the following purposes:

• To operate and maintain the App.
• To provide you with location-specific safety alerts and content.
• To monitor and analyze usage and trends to improve your experience.
• To diagnose and fix technical problems.
• To measure the effectiveness of our in-app advertising and marketing campaigns.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share anonymized, aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. For example, we may share aggregated data on user engagement in specific regions to improve our service offerings.

5. Data Security

We are committed to protecting your information. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored within our App.

6. Your Consent

By using our App, you consent to our collection and use of information as described in this Privacy Policy. For location-based services, we will request your explicit consent before accessing your device's location data.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@TravelHawk.co.za.